NurolBank

1: Commercial Bills and Private Sector Bonds are debt securities issued by banks or joint-stock companies to fulfill their financing needs. They may be issued as discounted/zero-coupon bonds or as coupon bearing bonds. The investor investing in Private Sector Bonds and Commercial Bills further assume the default risk of the issuer company.

Commercial Bills and Private Sector Bonds can be further traded in the secondary market.

2: Treasury Bills and Government Bonds are Government Domestic Borrowing Securities (GDBS) issued by Republic of Turkey Undersecretariat of Treasury. GDBSs with a maturity date less than 1 year are defined as Treasury Bills and the ones with a maturity date of 1 year or more are defined as Government Bonds. They can be further traded in the secondary market before maturity.

Eurobond is generally a long-term debt instrument offered for sale, suitable for investors who want to invest their savings in foreign currency in the long term. Because they are long-term bonds, Eurobonds can be issued as coupon.

These are debt instruments issued abroad by states and companies, generally in USD and EUR, in order to obtain financing from foreign countries.

There are investment portfolios involving different capital market instruments such as repo, debentures and stock certificates. Mutual funds can be converted into cash easily and quickly. Value date may be applied for trading some investment funds.

Forward contracts are the legally binding commitments stipulating the purchase or sale of a specific commodity at a future date at a predetermined price and quantity. For this reason, the transaction, maturity and amount can be determined according to needs.

It is a forward transaction aimed at managing exchange rate risks and obligations should be fulfilled at maturity.

Swap transactions, which are used by individuals and institutions aiming to manage cash flow and interest liabilities, are binding contracts that include mutual commitments of two parties to make payments to each other at certain periods. The definition of the assets that will exchanged, the fixed or variable interest rate to be applied, and the payment dates should be specified in the relevant contract.

These are forward transactions that allow the purchase/sale of an underlying asset determined on the transaction date, to be exchanged at a future date at a price determined on the transaction date. An Options Contract involves two parties: the option holder and the option writer. The Option Holder obtains a right to carry out the relevant purchase or sale transaction in return for the Option Premium paid. The Option Writer assumes the obligation to carry out the relevant transaction, should the option is exercised in return for the Option Premium collected.

It refers to the securities, issued by the Asset Leasing Company (ALC) in order to finance the assets/right acquired or leased, which entitle its holders to the revenues generated from such assets/right in proportion to their shares. Lease certificates traded on Borsa İstanbul can be purchased and sold in these markets.

Repo is the transaction of selling a fixed income security with a commitment to repurchase it on a predetermined date. Repo is a fixed income investment instrument and investors who want to carry out repo transactions should have an account opened by our bank. Investments can be made with maturities starting from 1 day.

In case the card holder wants to buy goods and services or make any payment without visiting a member merchant, it is a payment transaction realized by mail, telephone or fax by providing the necessary information to the member merchant as an instruction.

It refers to the last day on which the card holder can pay the period debt or the minimum payment due without going into default.

It is the total outstanding balance of the debt and receivable transactions reaching to our Bank until the credit card statement date and your running record.

It indicates the minimum payment due to be paid until the last payment date.

Credit Card Fee is the type of expense charged to the credit card holder and collected in order to ensure the sustainability of the advantages such as installments and discounts and to maintain the quality of the services that we offer to our clients over a 1-year period (delivering the credit card statements, extending credit card limit, providing assistance services etc.) and for operating the system that allows the cards to be used 24 hours a day, 7 days a week, all over the world. This fee, which is clearly stipulated in the Banking Transactions Agreement, is collected entirely within the framework of legal regulations.

You can use internet or mobile banking of related Bank or contact to call center.

Account Closing Date is the last date when the expenses made by the credit card holder during the period are reflected in the statement for payment. The credit cards are allocated with a certain credit card statement date in accordance with the person's request.  Thereby the aim is to allow the person to choose the right date to make the payment in accordance with the monthly income.

The Credit Card Statement Date is determined by the bank after the card is activated. However, the Credit Card Statement Date may further be determined by the Credit Card holders in accordance with their payments.

Clients' loan or credit card applications are evaluated in line with the criteria established within the framework of Bank's credit policies. In case the client rating is below the value determined for a positive response to a credit card or loan request, such requests cannot be approved and there is no other action that can be taken if the client is notified accordingly.

The bank provides the credit card holder with a credit card statement showing the details of the expenditures realized during the month. The credit card holder determines the credit card statement date when applying for a credit card. Monthly balance is paid within this date range. As millions of card holders have the same credit card statement date and the system performs this transaction automatically, it is not possible to determine the time when the credit card statement is issued.

• A credit card whose minimum payment due is delayed 3 times within a calendar year will be closed for cash withdrawal transactions.
• A credit card whose minimum payment due is not paid for three consecutive period is suspended.
• In order for the suspended credit card to be re-used, entire outstanding balance should be paid.

You can define the portion of your allocated credit card limit as a Supplementary Card limit.

You can use banks’ internet, mobile banking channels or ATMs, contact call centers.

Password Mobile (ŞifreMobil) is an additional security step that you will use when logging into the Internet Branch and confirming transactions. In order to use Password Mobile (ŞifreMobil), you should log in to the Mobile Banking Platform at least once. Password Mobile (ŞifreMobil) is available on the Mobile Banking Platform login page. In order to generate your one-time password on the Password Mobile (ŞifreMobil) page, you will need to enter the PIN that you have previously determined. Once you enter the PIN, your one-time password will be generated. In case you forget the PIN you previously determined or if there is a problem with your activation, you can follow the necessary steps by clicking the Forgot PIN or Renew Activation buttons on the screen. If you do not have a Password Mobile (ŞifreMobil), you can apply from the Security/Settings>Password Mobile (ŞifreMobil) tabs in the Internet Branch or from our Call Center. If you wish, you can change your preferred login method from the Internet Branch Security/Settings>Preferred Login Method tabs.

If you cannot receive SMS, your problem may be caused by a device, operator or phone number change. The main reason for device-specific problems is the block previously placed for the Nurolbank as the sender via the device or GSM operator. So, this problem will be solved when this block is removed and SMS messages will be transmitted. You can contact your GSM operator to get technical assistance on how to remove the block. If you have recently changed your mobile phone number, you can complete your transaction to add a new mobile phone number at our nearest branch.

If you are going to set a password for the first time, you can get a new password by clicking the “Instant Password” button and simply entering your card information. If you do not have a credit card, you should request a password from our nearest branch.

Electronic commerce is the production, advertising and sale of goods and services on the internet in a secure environment.

In this context, it is referred to as an environment where physical borders disappear for consumers so that they can access products and services with a single click. It is a platform that further offers marketing and sales opportunities for companies.

Features

• Any company that wants to sell online by credit card can benefit from this service.
• NurolBank provides payment intermediary services to companies that want to sell online.
• With the e-commerce system, where necessary security measures have been taken for both card holders and companies, companies can make online sales with customer credit cards.

This system, developed by Visa and Mastercard to improve the security of online shopping, directs the card holder the website of the bank that issues the card during the payment process and the confirmation process is finalized with a one-time password sent to the mobile phone registered in the bank’s system. In case of any attempt to use the card information by third parties, the bank ensures the client to experience a secure online shopping, as the payment transaction requires to be confirmed with the password sent to the card holder's mobile phone registered in the bank. The system developed for Visa credit cards is called "Verified By Visa” whereas the system developed for Mastercard credit cards is called "SecureCode". No additional fee is required to activate this system.

It is an abbreviation involving the initials of the words Secure Sockets Layer. It is an encryption security protocol developed to protect personal information sent during shopping. (The strength of the encryption security protocol depends on the length of the key used.) The credit card information entered is encrypted using the coding method and reaches the web server at the other end. There are keys that perform the encryption between the browser you use and the web server of the site you are connected to. SSL private keys are internationally secured and their contents are specified within the framework of SSL protocols.

Secure Payment Page is developed by NurolBank for common use by companies that do not have an SSL certificate.

Secure Payment Page makes it possible to ensure the security of shopping transaction without the need to make any security definitions on the Online Shopping Platform server. Member merchants using the NurolBank Secure Payment Page are not required to obtain an SSL certificate for their Online Shopping Platform.

Secure Payment Page can be used in Turkish/English and as an encrypted/non-encrypted transaction; No extra fee is charged for this service.