POS

FAQ

What is the Evaluation Criteria for my Virtual POS Applications?
  • The company is required to submit the documents received from the authorized institutions in line with its field of activity during the application.
    • TURSAB License for Tourism Enterprises
    • Operating License from the Ministry of Health for businesses selling medicines.
    • Sales Permit Certificate from the Governorship for those who sell firearms and explosive materials as gaming and entertainment tools.
  • The company should not sell products that are unlawful or contrary to NurolBank principles in its online shopping platform. (For example, gambling or the sale of products such as firearms are subject to special provisions under Turkish Law.)
  • The company's website should be accessible and the payment steps on the web site should be working.
  • The company should obtain a valid SSL certificate from authorized organizations to ensure a safe shopping environment in its online shopping platform.
  • The payment tab should include the option to pay by credit card.
  • NurolBank logo should appear on the website and payment page.
  • There must be a catalog of the product or service to be sold and a shopping cart on the website.
  • The company should clearly provide all necessary information about warranty, return and cancellation to the customer in its online shopping platform.
  • The website should include written content regarding "confidentiality commitment and security policy".
  • The website should include information regarding product delivery.
  • All contact information such as the company's name, full address, landline telephone and fax numbers as well as the e-mail address should be included on the website accurately and up-to-date.
  • Companies selling in foreign currency should display the FX sales rate on their website.

Virtual POS applications of companies that do not comply with the above criteria, are found to be selling products that are unlawful or contrary to NurolBank's principles will not be accepted.

E-Commerce (Electronic Commerce)

Electronic commerce is the production, advertising and sale of goods and services on the internet in a secure environment.

In this context, it is referred to as an environment where physical borders disappear for consumers so that they can access products and services with a single click. It is a platform that further offers marketing and sales opportunities for companies.

Features
  • Any company that wants to sell online by credit card can benefit from this service.
  • NurolBank provides payment intermediary services to companies that want to sell online.
  • With the e-commerce system, where necessary security measures have been taken for both card holders and companies, companies can make online sales with customer credit cards.
3D Secure (Secure Online Shopping)

This system, developed by Visa and Mastercard to improve the security of online shopping, directs the card holder the website of the bank that issues the card during the payment process and the confirmation process is finalized with a one-time password sent to the mobile phone registered in the bank’s system.

In case of any attempt to use the card information by third parties, the bank ensures the client to experience a secure online shopping, as the payment transaction requires to be confirmed with the password sent to the card holder's mobile phone registered in the bank.

​The system developed for Visa credit cards is called "Verified By Visa” whereas the system developed for Mastercard credit cards is called "SecureCode". No additional fee is required to activate this system. 

SSL (Secure Sockets Layer)

It is an abbreviation involving the initials of the words Secure Sockets Layer. It is an encryption security protocol developed to protect personal information sent during shopping. (The strength of the encryption security protocol depends on the length of the key used.) The credit card information entered is encrypted using the coding method and reaches the web server at the other end. There are keys that perform the encryption between the browser you use and the web server of the site you are connected to. SSL private keys are internationally secured and their contents are specified within the framework of SSL protocols.

Secure Payment Page

Secure Payment Page is developed by NurolBank for common use by companies that do not have an SSL certificate.

Secure Payment Page makes it possible to ensure the security of shopping transaction without the need to make any security definitions on the Online Shopping Platform server. Member merchants using the NurolBank Secure Payment Page are not required to obtain an SSL certificate for their Online Shopping Platform.

Secure Payment Page can be used in Turkish/English and as an encrypted/non-encrypted transaction; No extra fee is charged for this service.​